Customer Service Representative
7 days ago
Overview
Are you looking for a challenging and rewarding role that involves working closely with customers and colleagues? Do you have a passion for retail and a strong commitment to excellence? If so, we'd love to hear from you As a Customer Service Representative - Retail Sales Floor, you will play a critical role in providing exceptional customer experiences, resolving issues efficiently, and driving sales growth in our stores.
Salary and Benefits
We offer a competitive salary range of $15.00 to $27.00 per hour, plus additional compensation in the form of performance incentives and premiums based on schedule, facility, season, or specific work performed. You'll also enjoy a comprehensive benefits package, including medical, vision, and dental coverage, 401(k), stock purchase, and company-paid life insurance, as well as paid time off, parental leave, family care leave, bereavement, jury duty, and voting days.
Job Description
As a Customer Service Representative - Retail Sales Floor, your primary responsibilities will include interacting with customers, responding to their queries, resolving issues promptly and professionally, and promoting our products and services. You'll also be responsible for restocking shelves, maintaining visual merchandising displays, and supporting store events and promotions.
Required Skills and Qualifications
To succeed in this role, you'll need excellent communication and interpersonal skills, the ability to work effectively in a fast-paced environment, and a passion for delivering exceptional customer service. You'll also need to be able to lift up to 25 pounds, stand for long periods, and walk frequently throughout the day.
Benefits
In addition to a competitive salary and comprehensive benefits package, you'll also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see Better U, a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities.
Others
The hourly wage range for this position is estimated to be around $19.00 per hour, based on industry standards and market research. This estimate may vary depending on factors such as location, experience, and qualifications. We're an equal opportunities employer and welcome applications from diverse candidates.
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