Healthcare Access Facilitator

4 weeks ago

Crescent City, California, United States Open Door Community Health Centers Full time
Job Summary

The Latino Health Coordinator - Promotor plays a vital role in facilitating access to care for the Latino community by working directly with patients, facilitating support groups, providing translation services, and promoting health programs.

Key Responsibilities
  • Assist patients in accessing specialty care by making appointments, reminder calls, and arranging transportation when indicated.
  • Contact patients for follow-up when needed.
  • Provide medical translation at evening clinics and specialty appointments.
  • Provide patient and community education about diabetes, breast and cervical cancer, caries prevention, home glucose monitoring, importance of physical activity, and healthy diet.
  • Facilitate support groups.
  • Enroll children in health programs such as CalKids, Healthy Families, and Medi-Cal.
  • Act as a bridge to community resources, including patient assistance programs for prescriptions and St. Joseph Hospital Charity Care, Breast Health Project, Paso a Paso, Food Bank, Mental Health, Rape Crisis Team, and Domestic Violence Services.
  • Publicize Fluoride Varnish Clinics, Diabetes Support Groups, and other Latino Health Promotion events via press releases, flyers, and word of mouth.
  • Attend staff and team meetings.
Requirements
  • Strong interpersonal skills and the ability to establish constructive professional working relationships among a diverse workforce.
  • Ability to work as a member of a team in order to communicate and/or solicit pertinent information to and from other team members and support team decisions.
  • Ability to communicate effectively and exercise sound and responsible judgment.
  • Excellent interpersonal skills, written and verbal. Ability to establish constructive working relationships with all levels of management and employees in a staff of varied and diverse backgrounds.
  • Ability to handle difficult or confrontational situations in a calm, consistent, and equitable manner.
  • Ability to write routine reports and correspondence.
  • Ability to accurately chart patient information.
  • Ability to promote effective communication between the patient and the primary care provider.
  • Strong computer skills with specific aptitude in Microsoft Office Suite and/or Electronic Medical Records (EMR).
Education and Experience
  • High school diploma or GED.
  • Experience working with Latino populations.
  • Experience in a medical environment.
  • Two years of experience in a similar role; or an equivalent combination of education and experience.

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