Retail Experience Manager

3 weeks ago


Stratford, Connecticut, United States Burlington Full time

**About the Role**

Burlington is looking for a Retail Experience Manager to lead our customer service initiatives and drive improvement in friendliness, speed of checkout, and customer feedback surveys. As a key member of our store team, you will be responsible for creating a positive shopping experience for our customers.

**Key Responsibilities:**

* Develop and implement strategies to improve customer satisfaction and loyalty*

* Lead by example, modeling company core values and Our Burlington philosophy*

* Collaborate with store teams to maintain a clean and organized store environment*

**Requirements:**

Candidates must have excellent leadership skills, strong communication skills, and the ability to work a flexible schedule, including evenings, weekends, and holidays. Estimated salary: $16.69 per hour



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