Retail Sales Associate

4 days ago

Houston, Texas, United States Uniqlo Co., Ltd. Full time
Position Overview: We are seeking a highly skilled and customer-focused Sales Associate to join our team at Uniqlo Co., Ltd. in Houston, TX at Memorial City Mall.

The Sales Associate is the customer service specialist of the store, responsible for exceeding customer expectations by listening to their needs, finding products that meet their needs, and providing in-depth product information.

Key Responsibilities:

  • Meet and exceed sales goals by effectively communicating with customers and providing personalized service.
  • Maintain brand and operational standards, ensuring a clean and visually appealing store environment.
  • Manage customer needs and exceed expectations by utilizing the UNIQLO service standard and following the UNIQLO Fundamental Principles.
  • Be knowledgeable of fitting room standards and assist customers as needed.
  • Act as cashier when required, following cashier protocol and ensuring accurate transactions.
  • Process shipments and ensure all merchandise is represented on the floor in full size run.
  • Assist management in identifying and resolving issues in the store.
  • Provide product and brand knowledge to customers, enhancing their shopping experience.
  • Follow all company policy and procedures, notifying management of any infractions.
  • Assist with special projects as assigned by management.
Requirements:

  • High School Diploma or GED.
  • Ability to effectively communicate and follow instructions.
  • Ability to work a flexible schedule that meets the business needs, including evenings and weekends.
  • Ability to stand for long periods, read computer terminals, and push, pull, or move objects of at least 25 pounds.
  • Ability to effectively maneuver around the sales floor and stockroom, including repetitive bending, prolonged standing, twisting, stooping, squatting, and climbing.
The Company is committed to equal pay initiatives and will not ask candidates for their current or past salary.

As an Equal Opportunity Employer, Uniqlo Co., Ltd. does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression, or because of any other status or condition protected by applicable federal, state, or local law.

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