Customer Experience Representative

1 week ago


Palmdale, California, United States Premium Brands Services, LLC Full time
About the Opportunity

Premium Brands Services, LLC is seeking a talented Sales Lead to join our team at Lane Bryant in Palmdale, CA. As a Sales Lead, you will play a critical role in fostering a store atmosphere where operations run smoothly, associates are trained and motivated, and customers have an exceptional shopping experience.

Key Responsibilities
  • Welcome and engage with customers to understand their needs and preferences.
  • Share product knowledge with customers to outfit and inspire them.
  • Empower teams to exceed customer expectations through our company selling model.
  • Collaborate with store leaders to execute daily operational action plans.
  • Motivate and coach associates to recognize and improve performance.
  • Identify business opportunities and drive results in partnership with store leaders.
  • Assess daily schedules to maximize productivity and equalize payroll.
Requirements
  • 1-3 years of retail experience
  • High school diploma or equivalent required
  • Passion for styling and love of working with people
  • Flexible availability – including evenings, weekends, and holidays
  • Ability to read, write, and communicate in English
  • Proficient with technology, including ability to operate store systems accurately
Benefits
  • Merchandise discount at Lane Bryant and other KnitWell Group brands (50% off regular-priced merchandise)
  • Support for individual development and opportunity for growth within our family of brands
  • Culture of giving back – opportunities to support philanthropic partners that benefit local communities
Compensation

The estimated annual salary for this position is $55,000 - $65,000, depending on experience.



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