Customer Experience Representative
1 week ago
Premium Brands Services, LLC is seeking a talented Sales Lead to join our team at Lane Bryant in Palmdale, CA. As a Sales Lead, you will play a critical role in fostering a store atmosphere where operations run smoothly, associates are trained and motivated, and customers have an exceptional shopping experience.
Key Responsibilities- Welcome and engage with customers to understand their needs and preferences.
- Share product knowledge with customers to outfit and inspire them.
- Empower teams to exceed customer expectations through our company selling model.
- Collaborate with store leaders to execute daily operational action plans.
- Motivate and coach associates to recognize and improve performance.
- Identify business opportunities and drive results in partnership with store leaders.
- Assess daily schedules to maximize productivity and equalize payroll.
- 1-3 years of retail experience
- High school diploma or equivalent required
- Passion for styling and love of working with people
- Flexible availability – including evenings, weekends, and holidays
- Ability to read, write, and communicate in English
- Proficient with technology, including ability to operate store systems accurately
- Merchandise discount at Lane Bryant and other KnitWell Group brands (50% off regular-priced merchandise)
- Support for individual development and opportunity for growth within our family of brands
- Culture of giving back – opportunities to support philanthropic partners that benefit local communities
The estimated annual salary for this position is $55,000 - $65,000, depending on experience.
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