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We are seeking a highly motivated and customer-focused Retail Clerk to join our team at Ameristar Casino Resort Spa St. Charles. As a Retail Clerk, you will be responsible for providing exceptional service to our guests, maintaining a clean and attractive retail environment, and ensuring all transactions are processed accurately and efficiently.
Key Responsibilities- Customer Service: Maintain a high level of service standard at all times, ensuring every guest is courteously served and satisfied with their purchases.
- Transaction Processing: Properly record all transactions in the Point-of-Sale system, accurately handle cash and credit card transactions, and maintain a high level of accuracy in all financial dealings.
- Merchandise Management: Unpack, stock, organize, and price merchandise as needed, ensuring a visually appealing and well-maintained retail environment.
- Inventory Management: Assist in stocking and recording stock for all vending machines, and complete physical inventory each month, requiring lifting, counting, and using a step ladder.
- Teamwork and Communication: Demonstrate good teamwork skills, a positive attitude, and good work ethic, with patience and good listening skills to effectively communicate with guests and colleagues.
- Education and Experience: Good teamwork skills, positive attitude, and good work ethic, with prior guest/customer service skills and basic computer/math skills.
- Licenses and Certifications: Possession of, and ability to obtain and maintain a valid driver's license and gaming license within assigned state of employment and other jurisdictions.
- Background Check: Must successfully pass a background check and an alcohol and drug screening.
- Age: Must be at least 18 years of age.
Ameristar Casino Resort Spa St. Charles is an Equal Opportunity Employer, committed to providing a welcoming and inclusive environment for all guests and team members. We strive to create a workplace that values diversity, equity, and inclusion, and provides opportunities for growth and development.
As a Boyd Gaming Team Member, you will be part of a dynamic and innovative company that is dedicated to delivering exceptional guest experiences and creating long-term, sustainable growth for our shareholders. Our corporate mission is to operate with the highest degree of integrity, relying on the competence and friendliness of each person in our organization to provide entertainment and service to satisfy our customers' wants.