Retail Service Specialist

6 days ago


Bothell, Washington, United States Bridgestone Americas Full time

Overview

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Bridgestone Americas is a leading retailer of tires and automotive services. As a valued member of our team, you will play a critical role in serving our customers and driving business growth.

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Key Responsibilities

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The Retail Sales and Service Specialist (SSS) is a unique hybrid role that combines customer service, sales, and basic vehicle service tasks. This role is primarily responsible for assessing customer needs, recommending products and/or services, and ensuring customer satisfaction through thorough and timely completion of services.

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Customer Service

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* Interact with customers to understand their needs and preferences* Provide expert advice on Bridgestone products and services* Resolve customer complaints in a professional and courteous manner

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Basic Vehicle Service Tasks

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* Perform entry-level vehicle services such as oil changes and tire rotations* Ensure accurate and efficient completion of services

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Store Operations

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* Assist with store opening and closing procedures* Maintain inventory levels and display merchandise effectively

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Requirements

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To be successful in this role, you must have a high school diploma or equivalent, a valid driver's license, and excellent customer service skills. You should also be able to learn and perform basic vehicle service tasks and operate store systems.

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Benefits

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We offer a competitive hourly pay rate, opportunities for career growth and development, and a dynamic work environment that values diversity and inclusion.



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