Retail Service Specialist
6 days ago
Overview
\Bridgestone Americas is a leading retailer of tires and automotive services. As a valued member of our team, you will play a critical role in serving our customers and driving business growth.
\Key Responsibilities
\The Retail Sales and Service Specialist (SSS) is a unique hybrid role that combines customer service, sales, and basic vehicle service tasks. This role is primarily responsible for assessing customer needs, recommending products and/or services, and ensuring customer satisfaction through thorough and timely completion of services.
\Customer Service
\* Interact with customers to understand their needs and preferences* Provide expert advice on Bridgestone products and services* Resolve customer complaints in a professional and courteous manner
\Basic Vehicle Service Tasks
\* Perform entry-level vehicle services such as oil changes and tire rotations* Ensure accurate and efficient completion of services
\Store Operations
\* Assist with store opening and closing procedures* Maintain inventory levels and display merchandise effectively
\Requirements
\To be successful in this role, you must have a high school diploma or equivalent, a valid driver's license, and excellent customer service skills. You should also be able to learn and perform basic vehicle service tasks and operate store systems.
\Benefits
\We offer a competitive hourly pay rate, opportunities for career growth and development, and a dynamic work environment that values diversity and inclusion.
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