Assistant Store Manager

2 weeks ago

Foley, Alabama, United States Community Choice Financial Family of Brands Full time
Job Summary

We are seeking a highly skilled and motivated Assistant Store Manager to join our team at Community Choice Financial Family of Brands. As an Assistant Store Manager, you will play a key role in providing exceptional customer service and leading our team to achieve outstanding results.

Key Responsibilities
  • Provide a white-glove experience for our customers by educating them on their financial needs and making recommendations.
  • Assist in customer account management by accepting payments, monitoring, and managing customer appointments.
  • Work to meet Company-set performance standards by leveraging business-to-business partnership opportunities, obtaining referrals, and participating in and hosting in-store and community events.
  • Develop customer relationships to build new business, maintain store profitability, and further brand loyalty and recognition.
  • Maintain customer information in the Point of Sale system with accuracy and integrity.
  • Help ensure a work environment that upholds compliance with Company policies and procedures, as well as local, state, and federal laws and regulations.
  • Maintain office security protocols and conduct proper opening and closing procedures, including management of vault, cash drawer, and bank deposits.
  • Monitor and maintain internal and external store appearance and cleanliness, addressing basic facility needs and scheduling maintenance services.
  • Utilize personal vehicle to complete bank deposits and other Company business throughout the workday.
Requirements
  • Minimum one year experience in customer service, sales, or retail.
  • Ability to work phone, Point of Sale, Microsoft Office, and other systems.
  • Ability to meet the physical demands of this position, which frequently include: the ability to remain in a stationary position, the ability to move and transport up to 25 pounds, the ability to move about inside and outside of the store, and the operation of mechanical controls, such as a keyboard.
  • Bilingual English/Spanish is a plus and may be required for certain locations.
What We Offer
  • A comprehensive new hire training program.
  • Access to a robust learning management system, full of e-learning modules and training programs to help boost your professional and personal development.
  • Performance-based career advancement.
  • Multiple coverage choices for medical insurance, all include free telemedicine and medical spending account (HSA/FSA) options.
  • Traditional 401(k) and Roth 401(k) Retirement plan with a generous Company match program.
  • Voluntary benefits, including dental, vision, short-term and long-term disability plans, accident, critical illness, hospital confinement insurance, and even pet insurance.

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is looking for a challenging and rewarding role, please submit your application.

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