Store Operations Manager

5 days ago


West Palm Beach, Florida, United States Community Choice Financial Family of Brands Full time
Overview
Career Opportunity at Community Choice Financial Family of Brands

The ideal candidate will have a strong background in customer service, leadership, and team management. As an Assistant Store Manager, you will be responsible for providing exceptional customer experiences, coaching and developing team members, and contributing to the overall success of our financial services business.

Key Responsibilities:
- Provide white-glove customer service throughout the loan or pawn process
- Assist with customer account management, including accepting payments and monitoring appointments
- Develop customer relationships to build new business and maintain store profitability
- Support team members through coaching and development opportunities

Requirements:
- High school diploma or equivalent required
- At least 3 months of supervisory experience
- Minimum one year experience in customer service, sales, or retail
- Excellent verbal and written communication skills

About Us:
Community Choice Financial Family of Brands is a leading retailer of financial services to unbanked and underbanked consumers. Our mission is to provide accessible and affordable financial solutions to individuals and families. We are committed to creating a positive and inclusive work environment where employees can grow and thrive.

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