Retail Department Supervisor

9 hours ago


Portsmouth, Virginia, United States TJ Maxx Full time
Job Title: Retail Department Supervisor

We are seeking a highly skilled and experienced Retail Department Supervisor to join our team at TJ Maxx. As a key member of our store operations team, you will be responsible for ensuring the efficient processing of merchandise, maintaining a clean and organized store environment, and providing exceptional customer service.

Key Responsibilities:
  • Create a positive internal and external customer experience
  • Promote a culture of honesty and integrity; maintain confidentiality
  • Orchestrate truck delivery, prioritizing the processing of merchandise onto the sales floor
  • Train and mentor Associates on established merchandising and processing principles
  • Ensure merchandise is properly tagged, hung, secured, and coded
  • Communicate with the Coordinator on Duty to ensure efficient flow of goods to sales floor
  • Ensure Associates complete tasks and activities according to store plan; prioritize as needed
  • Monitor productivity of team and coach as necessary
  • Organize and rotate back stock for easy replenishment
  • Maintain and uphold merchandising philosophy and signage standards
  • Maintain all organizational, cleanliness, and recovery standards for the backroom area
  • Ensure compliance with recycling and, where applicable, hazardous waste programs
  • Communicate accurately and effectively with management and Associates when setting and addressing priorities; provide progress updates
  • Provide and accept recognition and constructive feedback
  • Partner with Management on Associate training needs to increase effectiveness
  • Ensure adherence to all labor laws, policies, and procedures
  • Promote credit and loyalty programs
  • Support and participate in store shrink reduction goals and programs
  • Promote safety awareness and maintain a safe environment
  • Other duties as assigned
Requirements:
  • Able to work a flexible schedule, including nights and weekends
  • Superior communication and organizational skills with attention to detail
  • Capable of multi-tasking
  • Able to respond appropriately to changes in direction or unexpected situations
  • Team player, working effectively with peers and supervisors
  • Capable of lifting heavy objects with or without reasonable accommodation
  • Able to train others
  • 1 year retail and 6 months of leadership experience
Benefits:

Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses. Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; adoption assistance.

This position has a starting pay range of $13.00 to $13.50 per hour. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.



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