Field Service Engineer

21 hours ago


La Jolla, California, United States Agilent Technologies Full time
Job Title: Field Service Engineer - Biological Sciences Instruments

As a Field Service Engineer at Agilent Technologies, you will play a critical role in providing on-site installation, maintenance, and repair of our instruments supporting research, development, and manufacturing in areas such as Cell and Gene Therapy, Infectious Disease, Virology, Immunology, Immunotherapy, and Next-Generation Sequencing.

Key Responsibilities:
  • Travel to customer sites to install, maintain, and repair Agilent instruments.
  • Diagnose and resolve performance issues for Cellular Analysis, Microarray Solutions, Flow Cytometry, PCR, and more.
  • Ensure optimal hardware, software, and network configurations.
  • Perform proactive maintenance to prevent downtime.
  • Provide fully integrated solutions, including peripherals and software, to meet customer needs.
  • Drive customer happiness through clear communication, attention to detail, and timely customer concern of issues when necessary.
Qualifications:
  • Bachelor's or Master's degree in Biology, Biochemistry, Biotechnology, or a related field, or equivalent experience.
  • 4+ years of proven experience as an end user with scientific instrumentation, automation, and laboratory operations.
  • Strong troubleshooting and problem-solving skills.
  • Experience with Agilent products is a plus.
  • Excellent interpersonal skills.
  • A valid driver's license and passport are required.
Additional Details:

This job has a full-time weekly schedule and includes the option to work remotely. Applications for this job will be accepted until the position is filled. In the US, this position is eligible for reimbursement for personal vehicle usage. The full-time equivalent pay range for this position is $74.60/hr plus eligibility for bonus, stock, and benefits.

Agilent Technologies, Inc. is an Equal Employment Opportunity and Affirmative Action employer. We value diversity at all levels. All individuals, regardless of personal characteristics, are encouraged to apply.



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