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Plumbing Service Representative

1 month ago

Cape Coral, Florida, United States Mike's Plumbing of Southwest Florida Inc Full time
About the Role

We're seeking a skilled Plumbing Service Representative to join our team at Mike's Plumbing of Southwest Florida Inc. As a key member of our customer service team, you'll be responsible for providing top-notch service to our customers, ensuring their plumbing needs are met with professionalism and expertise.

Key Responsibilities
  • Provide exceptional customer service via phone, ensuring prompt and courteous resolution of customer inquiries and concerns.
  • Assist customers with scheduling urgent repairs, guiding them through our exclusive membership program, and navigating administrative tasks to keep our operations running smoothly.
  • Collaborate with our team of experienced plumbers to ensure timely and efficient resolution of customer issues.
Requirements
  • Excellent communication and problem-solving skills.
  • Previous experience in a customer service role, preferably in the plumbing industry.
About Our Company

At Mike's Plumbing, we're proud to be a family-owned and operated business with a mission to provide reliable, affordable, and professional service to every customer. Our team of dedicated plumbers takes pride in getting the job done right the first time, and we're committed to delivering world-class service to our customers.

What We Offer
  • A competitive salary and comprehensive benefits package.
  • A dynamic and supportive work environment.
  • Opportunities for professional growth and development.

If you're a motivated and customer-focused individual with a passion for delivering exceptional service, we encourage you to apply for this exciting opportunity to join our team at Mike's Plumbing of Southwest Florida Inc.