Remote Operations Specialist

20 hours ago


El Paso, Texas, United States Easy Recruiter Full time
About the Job

This Remote Operations Specialist position at Easy Recruiter offers a unique opportunity to work in a fast-paced environment and contribute to our success. We are looking for a highly motivated individual who can accurately process customer information and meet deadlines.

Responsibilities:

  1. Audit customer-generated file listings against box contents.
  2. Coordinate with operations, customer services, and account management.
  3. Escalate serious operational issues to the Data Entry Team Leader.
  4. Perform duties deemed necessary by Iron Mountain management.
  5. Ensure compliance with Sarbanes Oxley and other key operating standards.
  6. Comply with Health and Safety (including Fire and First Aid) & ISO standards, as well as IM policies and procedures.
  7. Process client information from transmittal sheets and boxes and input data onto SKP or DCS.
  8. Verify customer records using the system.
  9. Set up DCS screens.
  10. Transmit data to customers.
  11. Research and resolve system data issues.

Requirements:

  • Good customer service behaviors.
  • Strong verbal and written communication skills.
  • Ability to work and communicate confidently within a multicultural environment.
  • Ability to input large volumes of data accurately and efficiently.
  • Effective time management and meeting deadlines.
  • Sufficient relevant experience in an operational service delivery role.
  • Proficiency in using Windows-based packages (Word, Excel, Outlook).

Salary:$52,000 per annum.



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