Remote Operations Specialist
20 hours ago
This Remote Operations Specialist position at Easy Recruiter offers a unique opportunity to work in a fast-paced environment and contribute to our success. We are looking for a highly motivated individual who can accurately process customer information and meet deadlines.
Responsibilities:
- Audit customer-generated file listings against box contents.
- Coordinate with operations, customer services, and account management.
- Escalate serious operational issues to the Data Entry Team Leader.
- Perform duties deemed necessary by Iron Mountain management.
- Ensure compliance with Sarbanes Oxley and other key operating standards.
- Comply with Health and Safety (including Fire and First Aid) & ISO standards, as well as IM policies and procedures.
- Process client information from transmittal sheets and boxes and input data onto SKP or DCS.
- Verify customer records using the system.
- Set up DCS screens.
- Transmit data to customers.
- Research and resolve system data issues.
Requirements:
- Good customer service behaviors.
- Strong verbal and written communication skills.
- Ability to work and communicate confidently within a multicultural environment.
- Ability to input large volumes of data accurately and efficiently.
- Effective time management and meeting deadlines.
- Sufficient relevant experience in an operational service delivery role.
- Proficiency in using Windows-based packages (Word, Excel, Outlook).
Salary:$52,000 per annum.
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