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Customer Service Representative

2 months ago


Davenport, Iowa, United States Express Employment Professionals Defunct Full time
Customer Service Agent Job Description

We are seeking a skilled Customer Service Agent to join our team at Express Employment Professionals Defunct. As a Customer Service Agent, you will be responsible for providing exceptional customer service to our clients, handling customer inquiries, and resolving issues in a timely and professional manner.

Key Responsibilities:
  • Answering customer calls and responding to inquiries
  • Identifying and escalating priority issues to technical teams
  • Monitoring calls to ensure proper dispatch
  • Assisting with other duties as needed
Requirements:
  • Bilingual Spanish/English or French/English is a plus
  • 1-2 years experience in customer service or call center environment
  • Proficient computer/technical skills
  • Ability to multitask and adapt as needed
  • High School Diploma or GED
Compensation and Schedule:

Full-Time, $16.00/hour, 1st and 2nd shifts available, must be open to one day of weekend work