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HVAC Service Technician

2 months ago


Austin, Texas, United States ABC Home and Commercial Full time
About the Role

We are seeking a highly skilled HVAC Service Technician to join our team at ABC Home and Commercial Services. As a key member of our team, you will be responsible for delivering exceptional customer service and ensuring the highest level of quality in all aspects of HVAC service, maintenance, and repair.

Key Responsibilities
  • Perform high-quality maintenance, service, repairs, installations, and/or replacements for all AC & Heating needs
  • Diagnose issues of AC & Heating systems and make recommendations when necessary
  • Work with inspectors, suppliers, and co-workers to ensure correct project work, while abiding by all codes
  • Communicate effectively with supervisors, dispatchers, CSRs, and customers to ensure complete alignment at all times during the service repair or replacement process
  • Maintain a professional attitude at all times with customers, fellow employees, and supervisors
Requirements
  • Minimum 5 years of Residential HVAC Service Tech experience
  • Current TDLR registration and EPA universal certification required
  • Must know and understand all applicable federal, state, and local codes and safety measures and be able to apply them in a practical manner on each job
  • Excellent communication & customer service skills
  • High proficiency with emailing, instant messaging and use of various electronic devices and applications for effective communication/information sharing
  • Ability to prioritize workload, work under pressure and handle irate customers and still maintain good composure
  • Dependable and self-motivated with desire to work year-round
  • Ability to work inside and/or outside for long periods of time, sometimes in extreme temperatures
  • High school diploma or GED required
What We Offer
  • Comprehensive benefits package including health, dental, vision, and life insurance
  • 401(k) with company matching
  • Paid vacation, sick leave, and participation in our Profit-Sharing Plan
  • Additional compensation opportunities through our Lead Now Program
  • Company clubs, outings, and paid training and development opportunities
  • Tuition reimbursement and educational scholarships for employees and family members
  • Volunteer Engagement Program with approved Volunteer Time Off (VTO)
  • Wellness program including a gym membership and a company vehicle with gas card