Food and Beverage Team Leader Position
3 weeks ago
As a Food and Beverage Team Leader at Target, you will play a crucial role in ensuring that our guests have a fresh, full, and food-safe shopping experience every day. This involves leading a team of hourly team members, including skills in interviewing, developing, coaching, evaluating, and retaining talent.
Key Responsibilities:
- Understand sales goals, plan, and execute daily/weekly workload to deliver on department and store sales goals and guest engagement.
- Execute a fresh, full, and food-safe area during all operating hours, leveraging strong inventory management, area routines, and Food Safety policies and procedures.
- Assess Food and Beverage and Food Service (where applicable) backroom and sales floor areas, walk Food and Beverage Standards to identify priorities, and develop business plans and assignment sheets.
- Ensure proper execution on all food safety standards and cleaning routines.
- Validate and follow-up on experts' progress against Daily Assignment Sheets, production area routines, and application of best practices.
- Work a schedule that aligns to guest and business needs, including early morning, evening, overnight shifts, and weekends.
- Establish relationships with direct-to-store delivery (DSD) vendors to ensure brand standards, such as delivery and merchandising, are being met, and areas are full and maintained.
- Ensure accurate in-stocks by placing store-initiated orders with DSD distributors according to best practices (where applicable).
- Lead team to uphold and maintain all Starbucks and Pizza Hut Brand Standards and foster a productive relationship with your Starbucks DM, following up on key takeaways from their time in your store (where applicable).
- Expect and enable team members to stay up-to-date on relevant trends and products.
- Evaluate candidates for open positions and develop a guest-centric team.
- Participate in team onboarding and learning and close knowledge gaps through training and experiences.
- At the direction of ETL, establish clear goals and expectations and hold team members accountable to expectations.
- Become a subject matter expert in federal, state, and local adult beverage laws as they apply to your business and protect your store's liquor license (if applicable).
- Complete all Starbucks and/or Pizza Hut training requirements or certifications (if applicable).
- Fulfill key carrying responsibilities, as the business needs.
- If applicable, as a key carrier, follow all safe and secure training and processes.
- Demonstrate a service culture that prioritizes the guest service experience. Model, train, and coach expectations to deliver the service standard.
- Demonstrate a culture of ethical conduct, safety, and compliance; Lead team to work in the same way and hold others accountable to this commitment.
- Support your Executive Team Leader to create a safety advocacy culture by understanding how safety impacts your role and that of your team, identifying and correcting hazards, and holding team accountable to working in a safe manner to benefit themselves and others.
- Demonstrate a commitment to diversity, equity, and inclusion through continuous development, modeling inclusive behaviors, and proactively managing bias.
- Lead and demonstrate a culture of executing all best practices as outlined with team onboarding and learning; help close skill gaps through development, coaching, and team interactions.
- Address store needs (emergency, regulatory visits, etc.).
- Support guest services such as back-up cashier, order pick-up (OPU), and Drive-up (DU) and maintain a compliance culture while executing those duties, such as compliance with federal, state, and local adult beverage laws.
- All other duties based on business needs.
Requirements:
- High school diploma or equivalent.
- Age 18 or older.
- Previous retail and/or food experience preferred, but not required.
- Strong interest and knowledge of the Food and Beverage business.
- Ability to lead and hold others accountable.
- Communicate on multiple frequency devices and operate handheld scanners, and other technology equipment as directed.
- Work independently and as part of a team.
- Manage workload and prioritize tasks independently.
- Capability to remain focused and composed in a fast-paced environment and accomplish multiple tasks within established timeframes.
- Welcoming and helpful attitude.
- Effective communication skills.
- Access all areas of the building to respond to guest or team member issues.
- Interpret instructions, reports, and information.
- Accurately handle cash register operations as needed.
- Climb up and down ladders as needed.
- Scan, handle, and move merchandise efficiently and safely, including frequently lifting or moving merchandise up to 44 pounds.
- Flexible work schedule (e.g., nights, weekends, and holidays); reliable and prompt and regular attendance necessary.
- Ability to work in an environment that could range from 34°F to -10°F as needed.
- Ability to work in spaces where common allergens may be handled or present.
- Capable of working in and exposure to varying temperatures, humidity, and other elements while performing certain job duties, including but not limited to Drive-Up, carryout, etc.
- Ability to remain mobile for the duration of a scheduled shift (shift length may vary).
Target is an Equal Opportunity Employer.
We are committed to creating an inclusive and diverse workplace.
Target will provide reasonable accommodations with the application process upon your request as required to comply with applicable laws.
If you have a disability and require assistance in this application process, please visit your nearest Target store or reach out to Guest Services at for additional information.
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