Customer Service Ambassador
2 days ago
We are seeking a skilled Customer Service Ambassador to join our team at White Lodging. As a Front Desk Agent, you will provide exceptional service to our guests, ensuring their stay with us is memorable and enjoyable.
Job DescriptionKey Responsibilities:
- Provide highest quality service to guests, anticipating and exceeding their expectations
- Check guests in and out efficiently and in a friendly manner
- Understand and consistently follow cash handling and accounting procedures
- Develop knowledge of hotel staff, services, hours of operation, room locations, rates, amenities, and surroundings
- Maintain lobby and entrance cleanliness
- Ensure security and confidentiality of guest and hotel information
- Respond to and resolve guest concerns or complaints
To succeed in this role, you should possess strong communication skills, a passion for customer service, flexibility, and an outgoing personality with a positive attitude.
BenefitsWe offer comprehensive medical, dental, and vision insurance, vacation and PTO plans, wellness benefits, DailyPay option, Tuition Reimbursement Program, discounts on hotel rooms, dining, and entertainment experiences, and a 401(k) savings plan.
Estimated Salary: $35,000 - $45,000 per year-
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