Housekeeping Team Lead
3 weeks ago
We are seeking a highly skilled and experienced Housekeeping Supervisor to join our team at The American Hotel Atlanta Downtown. As a key member of our housekeeping department, you will be responsible for ensuring the highest standards of cleanliness and guest satisfaction.
Key Responsibilities- Supervise and coordinate the activities of the housekeeping team, ensuring efficient and effective cleaning and maintenance of guest rooms and public areas.
- Conduct regular inspections to ensure compliance with health and safety standards, as well as company policies and procedures.
- Develop and implement strategies to improve guest satisfaction and loyalty, through effective communication and problem-solving.
- Collaborate with other departments to ensure seamless operations and excellent customer service.
- Manage and maintain accurate records and reports, including inventory, attendance, and performance metrics.
- Provide coaching, training, and development opportunities to housekeeping staff to enhance their skills and performance.
- Minimum 2 years of experience in housekeeping or a related field, with a proven track record of leadership and supervision.
- Excellent communication and interpersonal skills, with the ability to work effectively with diverse teams and stakeholders.
- Strong problem-solving and analytical skills, with the ability to prioritize tasks and manage multiple projects simultaneously.
- Ability to work flexible hours, including evenings, weekends, and holidays, as required.
The American Hotel Atlanta Downtown offers a comprehensive benefits package, including competitive salary, medical, dental, and vision insurance, 401(k) matching, and paid time off. We also offer opportunities for professional growth and development, as well as a fun and dynamic work environment.
We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and experienced housekeeping professional looking for a new challenge, please submit your application today
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