Restaurant Operations Manager

1 month ago


Marana, United States Dairy Queen Full time
About the Role

We are seeking an experienced and skilled Assistant Manager to join our team at Dairy Queen. As a key member of our management team, you will be responsible for assisting the General Manager in executing specific aspects of restaurant operations, including financial performance, product production, inventory, personnel, sales, and marketing.

Key Responsibilities
  • Manage entire restaurant operation during scheduled shifts, striving for operational levels that meet or exceed customer expectations in quality, service, and atmosphere.
  • Ensure that shift leads and crew are trained and fully knowledgeable on all systems and routines, product recipes, food safety practices, and restaurant safety practices.
  • Assist in the execution of the restaurant's business plan, taking advice and coaching from the owner, General Manager, and other stakeholders.
  • Understand how to react to issues impacting the restaurant's profit and loss (P&L) to optimize sales and profit.
  • Build relationships with customers and team members, fostering a positive and cooperative working climate.
Requirements
  • Minimum 1-3 years of high-volume restaurant leadership experience, required.
  • High School diploma or equivalent required.
  • Proven track record of effectively managing COGS and labor.
  • Strong knowledge and application of safe food handling practices.
  • Must be ServSafe certifiable.
What We Offer

As a Dairy Queen team member, you will have the opportunity to work in a fast-paced and dynamic environment, with a focus on creating positive memories for our customers. We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.

We are an equal opportunities employer and welcome applications from diverse candidates. If you are a motivated and experienced leader who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.


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