Collaborative Coach

2 days ago


Chicago, Illinois, United States Syntricate Technologies Full time

Job Title: Collaborative Coach

About Syntricate Technologies:

We are a leading technology company that thrives on innovation and excellence. Our mission is to deliver cutting-edge solutions that transform businesses and lives.

Job Overview:

We are seeking an experienced Collaborative Coach to join our team in Chicago, IL. As a Scrum Master IV, you will play a key role in the definition, development, implementation, and ongoing improvement of Agile practices within our organization.

About the Role:

You will facilitate sprint planning, retrospective, and daily activities related to stand-ups and sprint burn down. You will also maintain relevant metrics that help the team see and understand their progress during a sprint.

In this role, you'll own and resolve identified impediments. You'll help build an environment where continuous deployment/improvement of the development process is the focus and everyone's common goal is to deliver outstanding software as fast as possible to our customers.

Responsibilities:

  • Serve as a senior team member, responsible for facilitating the adoption, implementation, and sustainability of Agile processes, principles, and practices
  • Lead the scaling of Agile from team level to enterprise level
  • Act as a change agent and as part of the team of Coaches leading and supporting teams and individuals in their Agile journey
  • Make decisions and independently drive any aspect of Agile rollout at a team and management level
  • Provide high-touch and hands-on team guidance, support, and coaching in close cooperation and collaboration across all roles and functions, to facilitate increasing maturity at a sustainable pace
  • Actively build and contribute to the company's Agile Community and develop Communities of Practice, mentor Agile practitioners
  • Create training materials and provide training and coaching throughout the organization
  • Support Agile teams in their development, playbook creation, and in establishing consistent best practices
  • Collaborate with non-Agile team, educate and support them throughout transformation
  • Define relevant metrics that help the program see how they are doing
  • Inspire all stakeholders at any level in their Agile transition
  • Develop, coach, and mentor team members to advance their skills and career
  • Build trust with the business [IT or other Divisions] and throughout the organization
  • Perform ongoing assessments of the teams' Scrum maturity to inform ongoing support decisions
  • Advise on dependency management techniques between internal teams and third parties, release managers, or between Agile teams
  • Quickly establish collaborative partnership with key stakeholders and build trust to ensure leadership buy-in across both Business and IT - Become a strategic partner in organizational road mapping and structuring to drive increased ROI, greater adoption and higher transformation success
  • Foster speed, innovation, and encourage continuous improvement

Requirements:

  • Scrum Practices
  • Proficient with common Agile practices
  • Proven ability in building effective partnership with diverse groups in multiple locations/environments
  • Aptitude for learning and using technology for both teaching and action research
  • Able to garner respect throughout the organization at all levels
  • Thought Leader - Challenge status quo and grow every day. Able to build trust and earn respect at all levels within the company
  • Communicative and facilitative - Able to communicate well with all levels of the organization from Scrum team members to executives. Able to lead and demonstrate value-add principles to a team in a collaborative way and influence employees at all levels
  • Assertive - Ensure Agile/Scrum concepts and principles are adhered to, be a voice of reason and authority, make the tough calls and manage conflicts
  • Enthusiastic - High-energy and inspire others
  • Continuous Improvement - Continually growing one's craft, learning new tools and techniques to manage oneself and a team
  • Managing with Metrics
  • Able to help leaders & teams define clear metrics and coach them to have a data-driven approach for decision making
  • Willing and able to quickly gain a high-level understanding of the technical and business domains of the Scrum teams
  • Outstanding presentation and communication record (conference presentation, professional community events)
  • Deep understanding of common Agile practices and better product envisioning and development practices
  • Superb conflict resolution and consensus-building skills
  • Understanding of fundamentals of iterative development, software development processes, and procedures

Education:

  • Bachelor's Degree and/or equivalent work experience required

Certification:

  • CSM/CSPO Certification or PMI-ACP preferred

Estimated Salary:$120,000 - $150,000 per year, depending on experience


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