Member Experience Representative

5 days ago


Towanda, Kansas, United States Sam's Club Full time
About the Job

This Member Experience Representative role is a great opportunity for individuals who are passionate about delivering exceptional customer experiences. As a Member Experience Representative, you will be responsible for providing assistance with purchasing decisions, locating merchandise, and resolving member issues.

The ideal candidate will have excellent communication and problem-solving skills, with the ability to work in a fast-paced environment. You will be responsible for maintaining a positive attitude, smiling, greeting, and thanking members, as well as providing exceptional customer service to members across the club.

In addition to providing excellent customer service, you will also be responsible for maintaining a clean, neat, and member-ready area, as well as participating in safety sweeps and following procedures for handling and disposing of hazardous materials.

If you are a motivated and customer-focused individual who is looking for a challenging and rewarding opportunity, we encourage you to apply for this Member Experience Representative position.

Key Responsibilities:
  • Provide exceptional customer service to members
  • Maintain a clean, neat, and member-ready area
  • Participate in safety sweeps and follow procedures for handling and disposing of hazardous materials
  • Process member purchases and assist with payments


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