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Sales Support Representative

4 weeks ago

Lakeville, Minnesota, United States ProBuild Full time
Job Title: Sales Support Representative

We are seeking a highly motivated and organized Sales Support Representative to join our team at ProBuild. As a Sales Support Representative, you will play a critical role in assisting our Outside Sales team in selling building products and services to business and industrial establishments or individuals.

Key Responsibilities:
  • Provide accurate and timely support to the outside sales team, other members of the inside sales team, and customers.
  • Handle incoming communication from customers and sales team and provide requested information in a timely and efficient manner.
  • Enter new customer data and other sales data for current customers into computer database.
  • Creates quotes, orders, purchase orders, etc. in ERP.
  • Monitor scheduled shipping dates to ensure timely delivery and expedite, as needed.
  • Investigate customer concerns and relay information to others on the sales team to assist in resolving the issue.
Requirements:
  • High school diploma or GED; three to six months related selling experience and/or training; or equivalent combination of education and experience.
  • Prior building materials industry experience preferred.
Competencies:
  • Ability to identify and resolve problems in a timely manner, gather and analyze information skillfully, and develop alternative solutions as needed.
  • Ability to manage difficult or emotional customer situations and respond promptly to customer needs.
  • Ability to succeed in a sales environment, understand customer needs, handle objections well, and possess excellent written and verbal communication skills.
Work Environment:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Subject to both typical office environment and outside locations with temperature and weather variations.

Must be able to lift and carry up to 25 pounds on occasion.

Successful, innovative, and fulfilling careers are built here, and your professional development is a high priority.

We invest in your future through the latest training, tools, and technologies.

Highly collaborative, we work together to solve problems and find better ways to continually grow our business and careers every day.

You'll be empowered to try new things, gain new experiences, and build a career with unlimited horizons.

The scale and depth of resources that being the #1 building materials distributor in the nation provides a variety of opportunities for you to explore - all in a friendly, people-first environment.