Part Time Position Available
7 days ago
The Maricopa Community College district is a major player in the education sector, with a strong commitment to diversity, inclusion, and equity. Our organization has received numerous awards and recognition for our efforts, including being named the 19th Best Employer for Women by Forbes. We are proud to be part of an organization that makes a real difference in the lives of over 200,000 college students every year.
Salary and Benefits
We offer a competitive hourly rate of $22.00 per hour for this part-time, temporary position. As a member of our team, you will have access to a range of benefits, including opportunities for professional growth and development. We are committed to providing a supportive and inclusive work environment that allows our employees to thrive.
Job Description
In this role, you will be responsible for providing exceptional customer service to our members through phone and email interactions. You will also be involved in data input, record reconciliation, and data maintenance, as well as composing correspondence letters and other assigned tasks. The ideal candidate will have strong communication skills, attention to detail, and experience working with CRM systems.
Essential Functions
Your primary responsibilities will include:
Providing customer service to our members through phone and email interactions (35%)
Database processes and maintenance, as well as other duties as assigned (35%)
Composing correspondence letters (30%)
Minimum Qualifications
To be successful in this position, you must possess an Associate Degree, College Degree, or equivalent experience. You should also have at least one year of experience providing customer service through phone and email, as well as experience with data input and reconciliation. Additionally, you should be proficient in Word, Excel, and CRM systems.
Desired Qualifications
We prefer candidates with at least one year of non-profit experience working with donors and demonstrated experience composing correspondence for multiple audiences.
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