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Bakery Team Lead

2 months ago

Pagosa Springs, Colorado, United States Kroger Full time
About the Role

We are seeking a highly skilled and experienced Bakery Department Manager to join our team at Kroger. As a key member of our bakery team, you will be responsible for leading and managing the daily operations of our bakery department, ensuring that our customers receive exceptional service and high-quality products.

Key Responsibilities
  • Leadership and Management
    • Lead and manage a team of bakery associates to achieve sales and profit goals.
    • Develop and implement effective strategies to improve customer satisfaction and loyalty.
    • Monitor and control expenses for the department, ensuring that we are operating within budget.
  • Customer Service
    • Provide exceptional customer service, ensuring that customers receive a positive and memorable experience.
    • Develop and maintain relationships with customers, understanding their needs and preferences.
  • Product Knowledge and Quality
    • Gain and maintain knowledge of products sold within the department, including ingredients, preparation methods, and nutritional information.
    • Ensure that all products are of high quality, meeting Kroger's standards for taste, texture, and appearance.
  • Inventory and Merchandising
    • Plan, organize, and supervise the inventory process, ensuring that we have the right products in stock at the right time.
    • Develop and implement effective merchandising strategies to drive sales and increase customer engagement.
  • Safety and Compliance
    • Ensure that all safety protocols are followed, including proper food handling and storage procedures.
    • Comply with all local, state, and federal laws and regulations, as well as Kroger's policies and procedures.
Requirements
  • Education and Experience
    • High school education or equivalent required; bachelor's degree in a related field preferred.
    • Minimum 2 years of experience in a bakery or food service management role.
  • Skills and Qualifications
    • Effective communication and leadership skills.
    • Ability to work in a fast-paced environment and prioritize multiple tasks.
    • Knowledge of bakery operations, including production, inventory, and merchandising.
    • Ability to lift up to 50 pounds and stand for long periods of time.
What We Offer

Kroger offers a competitive salary and benefits package, including health insurance, 401(k) matching, and paid time off. We also offer opportunities for professional growth and development, as well as a fun and supportive work environment.