Healthcare Revenue Management Specialist

3 weeks ago


Rhinelander, Wisconsin, United States Aspirus Health Full time
Financial Counselor II Position Available

Aspirus Rhinelander Hospital in Rhinelander, WI is seeking a skilled Financial Counselor II to join our team. This role will be responsible for managing patient account credit and collection telephone calls and collection letters.

About the Role

This is a challenging and rewarding opportunity for a motivated individual who enjoys working in a fast-paced environment. The successful candidate will have a strong understanding of patient financial practices and be able to effectively communicate with patients and their families.

Key Responsibilities:
  • Manage patient account credit and collection telephone calls and collection letters.
  • Track patient accounts transferred to an outside collection agency.
  • Perform financial assistance screening.
  • Work with patients on payment arrangements.
  • Provide assistance with escalated customer service inquiries.
  • Participate in the complaint and grievance process by collaborating with other departments to resolve complex or escalated concerns and monitor outcomes.
  • Complete price estimates.
  • Monitor patient insurance.
What We Offer:
  • A competitive salary range of $55,000 - $65,000 per year.
  • A comprehensive benefits package, including health, dental, and vision insurance.
  • PTO accrual from day one.
  • A generous retirement plan with match available.


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