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Patient Services Coordinator
2 months ago
MWD Management, LLC is seeking a highly skilled Patient Services Representative to join our team. As a key member of our care team, you will be responsible for providing exceptional customer service, managing patient registration, and ensuring seamless communication with our clinical staff.
Key Responsibilities- Front Desk Support: Provide courteous and professional assistance to patients, responding to their inquiries and resolving any issues in a timely manner.
- Patient Registration: Accurately and efficiently register patients, verify insurance coverage, and update patient records as needed.
- Scheduling: Manage patient schedules, ensuring timely appointments and minimizing wait times.
- Telephone Management: Answer and respond to patient calls, providing clear and concise information and resolving any concerns.
- Cash Handling: Balance cash sheets and manage cash drawers, maintaining accurate records and adhering to established standards.
- Experience: Minimum one year of experience in customer service, preferably in a related clinical environment.
- Education: High School diploma or equivalent; Associate's degree or related healthcare certification preferred.
- Skills: Strong attention to detail, professional attitude, reliability, ability to handle confidential information, and effective communication skills.
