Loss Prevention Specialist

3 weeks ago


Los Angeles, California, United States Triumph Protection Group Full time
About the Role

We are seeking a highly skilled Loss Prevention Specialist to join our team at Triumph Protection Group. As a key member of our Asset Protection team, you will play a crucial role in preventing financial loss caused by theft and fraud, while supporting safety and environmental program compliance in your assigned region.

Key Responsibilities
  • Detect and assist with the apprehension of individuals committing theft and fraud against client stores.
  • Complete the prosecution process: report to police, case reports, attend court and testify as required.
  • Report alert signals indicating possible internal dishonesty to the appropriate members of the Asset Protection team.
  • Investigate, identify, and report issues regarding external theft and shrink causing issues affecting client stores, to the appropriate members of the AP team and ORC Investigator.
  • Develop effective partnerships with other Loss Prevention members, store management and outside agencies including the Police, Mall Security and AP Peers.
  • Dissemination of appropriate intelligence to LP team and ORC Investigator.
  • Maintain accurate report records and case building documentation.
  • Support the ORC investigator and LP team with store blitzes and surveillance.
  • Review and archive CCTV surveillance.
  • Input and document theft incidents into company case management systems.
  • Complete monthly and quarterly reports for AP team.
  • Maintain KPI log.
  • Appearance must be professional and within guidelines of assignment requirements.
Requirements
  • High School education or equivalent required
  • One year retail supervisor experience or similar training preferred.
  • One year loss prevention/security training preferred.
  • Ability to work effectively in a fast-paced environment.
  • Strong communication skills.
  • Demonstrated ability to build and maintain relationships with the Store team.
  • Excellent Customer service skills.
  • Proven ability to effectively resolve conflict.
Benefits
  • $55,000 - $65,000 per annum, depending on experience
  • Comprehensive benefits package, including health insurance and retirement savings plan
  • Ongoing training and development opportunities
  • A dynamic and supportive work environment


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