Elk Grove Village Customer Support Specialist

1 month ago


Elk Grove Village, Illinois, United States CRG Full time

CRG is a transformative logistics company that values exceptional customer service. As a Customer Support Specialist in Elk Grove Village, IL, you will play a vital role in ensuring customer satisfaction and loyalty.

**Responsibilities:

  1. Communicate effectively with customers and business partners to address their needs and concerns.
  2. Resolve customer issues related to deliveries, orders, and services in a timely and professional manner.
  3. Process and update customer information, including order changes and cancellations.
  4. Collaborate with internal teams to ensure seamless delivery of services.

**Requirements:**

  • Excellent communication and problem-solving skills.
  • Ability to work in a fast-paced environment with multiple priorities.
  • Proficiency in Microsoft Office programs and CRM software.

**Compensation:** Estimated $18.00 per hour, based on industry standards and location.



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