Customer Service Representative

4 weeks ago


Marco Island, Florida, United States SELIG PARKING Full time
Cashier Position in Marco Island Marriott

Are you looking for a challenging role that involves interacting with customers and managing cash transactions? We have an exciting opportunity for a Customer Service Representative to join our team at the Marco Island Marriott Beach Resort.

About the Job
This is a full-time position with a salary range of $14.00 - $15.00 hourly. As a Customer Service Representative, you will be responsible for handling customer inquiries, resolving issues, and maintaining a positive guest experience. Previous experience in the hospitality industry is highly desirable, but not essential.

Key Responsibilities
* Respond to guest calls and emails in a timely manner
* Resolve customer complaints and concerns effectively
* Manage cash transactions and operate a point-of-sale system
* Maintain accurate records and complete DSRs on time
* Collaborate with colleagues to achieve team goals

What We Offer
We provide a supportive work environment, opportunities for professional growth, and a competitive salary. If you possess excellent communication skills, a friendly demeanor, and a passion for delivering exceptional customer service, we would like to hear from you.

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