Service Delivery Expert
7 days ago
**Job Title:** Service Delivery Expert
**Location:** Melbourne FL
**Duration:** 3 Months CONTRACT-TO-HIRE
**About the Role:
We are seeking a highly skilled Service Delivery Expert to join our team in Melbourne FL. This is a 90-day contract-to-hire position, with a salary range of $45,000 - $55,000 per annum for entry-level technicians.
The successful candidate will have strong hardware break-fix experience, including laserJet break fix expertise. They will work under general supervision, traveling to client locations to maintain, analyze, troubleshoot, and repair Desktops, Laptops, Server, and Printer equipment.
**Key Responsibilities:
* Maintain good customer focus, meeting deadlines and service level agreements (SLAs)* Technicians will travel to each client's location* Works under general supervision* There will be overtime* The ideal candidate will have at least 3 years of experience supporting Desktops, Laptops, and Printers, as well as 3 years of customer service experience* Reliable Transportation is required* Able to work weekends, staggered or late shifts possibly including evenings and/or weekends* Personable as they will be interacting with a wide range of users and environments* Can work on a ladder of lift and are able to lift up to 50lbs*
**Requirements:
* 3 years plus of supporting Desktops, Laptops, and Printers* 3 years plus of customer service experience* Reliable Transportation* Able to work weekends, staggered or late shifts possibly including evenings and/or weekends* Personable* Can work on a ladder of lift and are able to lift up to 50lbs*
**What We Offer:
* Competitive Salary Range: $45,000 - $55,000 per annum* Opportunities for Professional Growth and Development* Collaborative and Dynamic Work Environment* Reimbursed Expenses for Smartphone and Laptop* Basic Hand Tools Provided* Possess a valid driver's license
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