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Seasonal Retail Sales Consultant

2 months ago

Fremont, Indiana, United States Tapestry Full time

Temporary Sales Associate

Tapestry

The role of the Sales Associate is pivotal in shaping the customer journey at Tapestry. This position is designed to generate enthusiasm and engagement regarding our products and brand, fostering enduring relationships through exceptional service and selling techniques that impress our clientele.

Key Responsibilities:

Customer Engagement and Sales:

  • Utilizing the 7 Service Commitments to cultivate a welcoming service atmosphere.
  • Greeting customers warmly and creating an inviting ambiance.
  • Introducing yourself to customers in a friendly manner.
  • Engaging with customers by maintaining eye contact and addressing their needs.
  • Encouraging inquiries from groups of customers.
  • Providing clear and accurate pricing information.
  • Exhibiting open body language to enhance customer interaction.
  • Continuously updating knowledge of brand and product offerings.
  • Effectively communicating features, advantages, pricing, and our commitment to quality.
  • Asking insightful questions to identify customer preferences.
  • Customizing service and sales techniques to meet individual customer requirements.
  • Building sales based on customer insights.
  • Ensuring a positive customer experience and satisfaction.
  • Fostering customer loyalty by encouraging future visits.
  • Understanding store and personal performance targets.
  • Finalizing sales and reinforcing customer decisions.
  • Encouraging customers to participate in email campaigns.

Store Environment:

  • Being attentive to the customer and store atmosphere, knowing when to engage or step back.
  • Collaborating effectively within a team setting.
  • Participating in team selling with fellow associates.
  • Communicating clearly with team members and leaders, both verbally and non-verbally.
  • Staying within designated areas and alerting leaders when additional support is needed.
  • Taking responsibility for maintaining visual standards and inventory replenishment.
  • Maintaining a positive attitude in challenging situations.
  • Creating a vibrant and energetic store environment while keeping open body language.
  • Staying aware of activities within the designated area.

Req ID: 76778

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