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Service Technician
2 months ago
We are seeking a highly skilled and motivated Field Technician to join our team at Spectrum. As a Field Technician, you will be responsible for installing and repairing services for our customers, providing world-class customer service, and working independently with minimal supervision.
Key Responsibilities- Install and repair services for residential customers
- Provide excellent customer service and educate customers on proper use of their Spectrum services and equipment
- Work independently with minimal supervision and make decisions in a fast-paced environment
- Collaborate with internal teams to resolve customer issues and improve service delivery
- Stay up-to-date with technical knowledge and skills to ensure efficient and effective service delivery
- High School diploma or equivalent work experience
- Technical skills: problem-solving, computer and software application use, measuring distances, and working with hand tools
- Skills: communication, professionalism, time management, organization, critical thinking, and responsibility
- Abilities: interpreting analytics from soft tools, troubleshooting, reading, writing, and speaking English
- Physical abilities: walking over various terrain, working in different weather conditions, lifting up to 90 lbs, and climbing ladders
- Valid driver's license with a satisfactory driving record
- Competitive pay and benefits package
- Opportunities for growth and development
- Dynamic work environment with a strong team culture
- Comprehensive training and support
Spectrum is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to growing a workforce that reflects our communities and providing equal opportunities for employment and advancement.