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Service Technician

2 months ago


Kalispell, Montana, United States SPECTRUM Full time
Job Summary

We are seeking a highly skilled and motivated Field Technician to join our team at Spectrum. As a Field Technician, you will be responsible for installing and repairing services for our customers, providing world-class customer service, and working independently with minimal supervision.

Key Responsibilities
  • Install and repair services for residential customers
  • Provide excellent customer service and educate customers on proper use of their Spectrum services and equipment
  • Work independently with minimal supervision and make decisions in a fast-paced environment
  • Collaborate with internal teams to resolve customer issues and improve service delivery
  • Stay up-to-date with technical knowledge and skills to ensure efficient and effective service delivery
Requirements
  • High School diploma or equivalent work experience
  • Technical skills: problem-solving, computer and software application use, measuring distances, and working with hand tools
  • Skills: communication, professionalism, time management, organization, critical thinking, and responsibility
  • Abilities: interpreting analytics from soft tools, troubleshooting, reading, writing, and speaking English
  • Physical abilities: walking over various terrain, working in different weather conditions, lifting up to 90 lbs, and climbing ladders
  • Valid driver's license with a satisfactory driving record
What We Offer
  • Competitive pay and benefits package
  • Opportunities for growth and development
  • Dynamic work environment with a strong team culture
  • Comprehensive training and support

Spectrum is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to growing a workforce that reflects our communities and providing equal opportunities for employment and advancement.