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4 weeks ago
The Paper Store is committed to delivering exceptional customer experiences and achieving sales goals in a fast-paced retail environment. As a Keyholder, you will be responsible for providing world-class service, maintaining merchandising standards, and supervising the sales floor. You will report directly to the Store Team Leader and other members of management.
Key Responsibilities:
- Act as a TPS Champion by modeling the G.U.E.S.T. service approach and consistently delivering World Class Service
- Provide customers with a unique shopping experience by utilizing the G.U.E.S.T. service approach
- Process customer returns and exchanges, supervise the sales floor, and perform store opening/closing procedures
- Be a TPS Brand Ambassador and build customer loyalty by being friendly, attentive, and respectful of customers
- Contribute to a positive work environment by modeling ethical behavior, fostering open communication, and maintaining confidential information as required
Requirements:
- Previous experience and leadership work in specialty retail is preferred
- Ability to work a flexible schedule to include nights, weekends, and holidays
- Ability to work well and be a leader in a team environment
- Ability to be mobile on a sales floor for extended periods of time
- Ability to lift and mobilize medium to large items up to 50 lbs., while utilizing appropriate safety techniques