Customer Service Representative
2 weeks ago
This role is responsible for providing exceptional customer service and assistance to guests, ensuring a positive shopping experience. Key responsibilities include:
- Bagging groceries and providing carry-out service to vehicles
- Retrieving carts from the parking area
- Performing bottle tasks and janitorial duties as needed
- Ensuring the shift contributes to the financial best interests of the store
Some of the key responsibilities of this role include:
- Using proper bagging supplies and techniques when handling guests' purchases
- Emptying bottle bins, cleaning bottle machines, and the bottle return area
- Collecting, returning, cleaning, and organizing shopping carts and loading groceries into customers' vehicles
- Having familiarity with the location of products carried in the store
- Handling spoiled or damaged products per established guidelines
To be successful in this role, you will need:
- A high school diploma (GED) preferred
- Good oral communication skills
- Ability to interact politely and effectively with customers
This role requires:
- May be required to lift and/or move up to 30 pounds frequently, and up to 50 pounds occasionally
- Ability to stand and walk for extended periods
SpartanNash is a food solutions company that delivers ingredients for a better life through customer-focused innovation. We are proud to offer a robust and competitive Total Rewards benefits package and are an Equal Opportunity Employer.
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Customer Service Representative
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