Customer Service Representative

2 weeks ago


Clio, Michigan, United States SpartanNash Full time
Job Summary:

This role is responsible for providing exceptional customer service and assistance to guests, ensuring a positive shopping experience. Key responsibilities include:

  • Bagging groceries and providing carry-out service to vehicles
  • Retrieving carts from the parking area
  • Performing bottle tasks and janitorial duties as needed
  • Ensuring the shift contributes to the financial best interests of the store
Key Responsibilities:

Some of the key responsibilities of this role include:

  • Using proper bagging supplies and techniques when handling guests' purchases
  • Emptying bottle bins, cleaning bottle machines, and the bottle return area
  • Collecting, returning, cleaning, and organizing shopping carts and loading groceries into customers' vehicles
  • Having familiarity with the location of products carried in the store
  • Handling spoiled or damaged products per established guidelines
Requirements:

To be successful in this role, you will need:

  • A high school diploma (GED) preferred
  • Good oral communication skills
  • Ability to interact politely and effectively with customers
Physical Requirements:

This role requires:

  • May be required to lift and/or move up to 30 pounds frequently, and up to 50 pounds occasionally
  • Ability to stand and walk for extended periods
About SpartanNash:

SpartanNash is a food solutions company that delivers ingredients for a better life through customer-focused innovation. We are proud to offer a robust and competitive Total Rewards benefits package and are an Equal Opportunity Employer.



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