Culinary Team Lead
3 weeks ago
Pilot Company is seeking an experienced Deli Shift Leader to oversee the hot deli area team, ensuring exceptional customer service, high food safety standards, and cleanliness. The successful candidate will have basic knowledge of food safety regulations and experience working in the food service industry.
This role involves managing team performance, addressing customer concerns, and collaborating with kitchen staff to deliver high-quality food preparation. The ideal candidate should possess strong leadership skills, excellent communication abilities, and a customer-centric approach.
Pilot Company offers a competitive compensation package, including a base salary of $13.15 - $19.05 per hour, plus additional benefits such as fuel discounts, nationwide medical plan, and 401(k). We are committed to creating a diverse and inclusive work environment, offering opportunities for growth and professional development.
Responsibilities:
- Supervise team members in the hot deli area, ensuring efficient workflow and high-quality food preparation.
- Address customer complaints and concerns in a professional manner.
- Collaborate with kitchen staff to ensure seamless operations and timely food delivery.
- Conduct regular team meetings to discuss performance, provide feedback, and set goals.
- 2+ years of experience in a supervisory role, preferably in the food service industry.
- Proven leadership skills, excellent communication, and interpersonal abilities.
- Able to work safely, adhere to food safety protocols, and maintain equipment.
- Familiarity with Point-of-Sale systems and inventory management software.
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