Student Success Coach

2 weeks ago


Palatine, Illinois, United States InsideHigherEd Full time

Job Summary

We are seeking a highly skilled Academic Advisor to join our team at InsideHigherEd. As an Academic Advisor, you will play a critical role in providing educational planning and support to students, helping them achieve their academic and career goals.

Key Responsibilities

  • Develop and implement academic maps that meet the unique needs of each student, ensuring they are on track to complete their educational goals.
  • Provide case management and proactive monitoring of student progress, identifying areas where additional support is needed.
  • Collaborate with external departments, such as Counseling Services and Student Conduct, to ensure students receive comprehensive support.
  • Communicate College policies, procedures, and academic programs to students, providing clear guidance on available resources.
  • Train students on technologies that support advising, transfer, and career development functions.
  • Develop and maintain advising and career resources, including online content and workshops.
  • Refer students to academic program chairs, coordinators, and support services as needed.

Requirements

  • Strong understanding of higher education policies and procedures.
  • Excellent communication and interpersonal skills.
  • Ability to work independently and as part of a team.
  • Strong analytical and problem-solving skills.

What We Offer

InsideHigherEd is committed to providing a supportive and inclusive work environment. As an Academic Advisor, you will have the opportunity to make a meaningful impact on the lives of our students and contribute to the success of our institution.



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