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Customer Service Lead

2 weeks ago

Charleston, Missouri, United States Loves Travel Stops & Country Store Full time
Job Description
We are seeking a retail shift leader to join our team. As a retail shift leader, you will be responsible for leading a team of retail associates, providing excellent customer service, and ensuring a positive shopping experience for our customers. You will also be responsible for managing inventory, processing transactions, and maintaining a clean and organized store environment. If you have excellent communication and leadership skills, and are passionate about providing exceptional customer service, we encourage you to apply.

Responsibilities
Lead a team of retail associates, providing guidance and support as needed
Provide excellent customer service, responding to customer inquiries and resolving issues in a timely and professional manner
Manage inventory, processing transactions and maintaining a clean and organized store environment
Maintain a positive and respectful attitude, promoting a positive shopping experience for customers
Develop and implement strategies to drive sales growth and improve customer engagement