Security Monitoring Specialist

5 days ago


Salem, Ohio, United States Securitas Electronic Security Full time
Job Summary:
We are seeking a highly skilled Security Monitoring Specialist to join our team at Securitas Electronic Security Inc. As an Alarm Response Coordinator, you will be responsible for providing exceptional service to our customers by accurately and efficiently responding to alarm signals.

About Us:
Securitas Electronic Security Inc is a world-leading provider of integrated security solutions that protect, connect, and optimize businesses of all types and sizes. With over 13,000 colleagues in 40 countries, we are committed to delivering an unparalleled client experience. Our purpose is to help make your world a safer place, and we strive to achieve this through our connected ecosystem of health, safety and security solutions and services.

Key Responsibilities:
• Respond to all incoming alarm signals in our automation software according to documented procedures
• Notify the authorities and contacts as necessary
• Ensure confidentiality of customer information at all times
• Answer the multi-line telephone system

Requirements:
• High School Diploma required, some college preferred
• 1-3 years' work experience
• Type 30 + words a minute
• Ability to prioritize and multitask
• Must be able to follow written and verbal instructions
• Good interpersonal communication and organizational skills
• Positive attitude of teamwork and continuous improvement

What We Offer:
• Comprehensive benefits package including medical, dental, vision, and life insurance
• Paid company training and annual merit pay increases
• Opportunity for advancement and professional growth
• Competitive salary of $45,000 - $55,000 per year

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