Debt Solutions Leadership Position
1 week ago
Solarity Credit Union is seeking a highly skilled Debt Solutions Manager to join our team. As a key member of our organization, you will play a critical role in protecting and securing assets, driving continuous improvement in results of Debt Solutions (Collections) operations, and overseeing the operations of a complex Debt Solutions function.
The Ideal Candidate
We are looking for a seasoned professional with a minimum of three years of experience in high-volume, operationally detailed, service operations, such as a call center environment. Additionally, the successful candidate will have a minimum of two years of supervisor-level responsibility and expertise in mortgage, business real estate, and commercial loan collections, including Fannie Mae and SBA.
Responsibilities
- Review and strategize on commercial at-risk and workout loans with collection staff within agreed timelines.
- Collaborate with Credit Quality department to minimize credit union losses.
- Drive continuous improvement through workflow analysis, automation, and innovation.
- Maintain financial records and reports.
- Lead Debt Solutions team by providing guidance on default loan handling.
What We Offer
- A highly competitive salary range with the potential for a strong performance-based annual bonus.
- A comprehensive benefits package, including low-cost medical, dental, vision, life, and disability coverage for yourself and your family, with a generous employer contribution to your health savings account.
- Generous paid time off allowances, plus 12 paid holidays annually.
- A substantial retirement program match of up to 6% of your annual earnings.
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