Debt Solutions Leadership Position

1 week ago


Yakima, Washington, United States Solarity Credit Union Full time
About the Job

Solarity Credit Union is seeking a highly skilled Debt Solutions Manager to join our team. As a key member of our organization, you will play a critical role in protecting and securing assets, driving continuous improvement in results of Debt Solutions (Collections) operations, and overseeing the operations of a complex Debt Solutions function.

The Ideal Candidate

We are looking for a seasoned professional with a minimum of three years of experience in high-volume, operationally detailed, service operations, such as a call center environment. Additionally, the successful candidate will have a minimum of two years of supervisor-level responsibility and expertise in mortgage, business real estate, and commercial loan collections, including Fannie Mae and SBA.

Responsibilities

  • Review and strategize on commercial at-risk and workout loans with collection staff within agreed timelines.
  • Collaborate with Credit Quality department to minimize credit union losses.
  • Drive continuous improvement through workflow analysis, automation, and innovation.
  • Maintain financial records and reports.
  • Lead Debt Solutions team by providing guidance on default loan handling.

What We Offer

  • A highly competitive salary range with the potential for a strong performance-based annual bonus.
  • A comprehensive benefits package, including low-cost medical, dental, vision, life, and disability coverage for yourself and your family, with a generous employer contribution to your health savings account.
  • Generous paid time off allowances, plus 12 paid holidays annually.
  • A substantial retirement program match of up to 6% of your annual earnings.


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