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Training Operations Supervisor

2 months ago

Pryor, Oklahoma, United States GXO Logistics Full time

Maximize Logistics Efficiency.

At GXO Logistics, we are on the lookout for skilled professionals at various levels who can uphold the high standards of service our organization demands. A supportive work atmosphere fosters employee satisfaction, leading to enhanced productivity and commitment. Within our workforce, you will receive the necessary backing to thrive in your role and the tools to cultivate a fulfilling career.

As the Operations Training Supervisor, you will be responsible for managing departmental activities and guiding instructors in training Operations team members. Join our vibrant team, and we will assist you in developing a career that surpasses your aspirations.

Compensation and Benefits.

We are committed to attracting top talent, offering competitive salaries and a comprehensive benefits package that includes full health coverage (medical, dental, and vision), 401(k), life insurance, disability benefits, and more.

Key Responsibilities:

  • Maintain accurate Kronos time records for direct reports; attend and evaluate new hire training sessions, and follow up with department supervisors regarding customer satisfaction.
  • Manage Quality Management System (QMS) floor training utilizing the Floor Training Tracker.
  • Conduct needs assessments with department supervisors; review training materials, suggest enhancements, and serve as a training instructor when required.
  • Generate specialized reports from the Employee Training Database and timekeeping systems.
  • Organize and implement a system for maintaining, filing, and archiving all training records; digitize paper records into the database to ensure compliance with the Records Retention Matrix.
  • Revitalize the QMS training process by creating and distributing necessary training rosters and sign-off sheets, ensuring adherence to QMS training standards.
  • Organize and sustain the supporting organizational structure in the Employee Training Database (employees, roles, and related QMS training requirements) to reflect the quality training expectations of the organization.

Qualifications for Success at GXO:

To be considered, you will need:

  • A minimum of 2 years of relevant experience.
  • Experience with warehouse management or inventory systems.
  • Ability to comply with the 7S program.
  • Demonstrated capability to maintain a safe working environment by adhering to and enforcing safety protocols.

It would be advantageous if you also possess:

  • An associate or bachelor's degree.
  • 2 years of experience in a leadership position with supervisory duties.
  • Experience in an ISO-certified environment.
  • A solid understanding of the Supply Chain Quality Policy and a commitment to process excellence through the efficient and accurate application of procedures.
  • Strong organizational and leadership abilities; adept at employing various interpersonal styles and communication methods to effectively adapt to new work structures, processes, or cultures.
  • The capability to establish and maintain effective, collaborative working relationships both internally and externally.

Physical Requirements:

This role necessitates the ability to:

  • Lift up to 25 lbs. frequently and up to 50 lbs. occasionally.
  • Sit and stand for extended periods, and work in both office and warehouse settings.
  • Safely walk, reach (including overhead), bend, climb, push, pull, twist, squat, and kneel.

Innovating Supply Chain Solutions.

GXO Logistics is a premier provider of advanced supply chain solutions for the world's leading companies. We assist our clients in managing their goods efficiently through our technology and services. Our greatest asset is our global team—dynamic, innovative individuals of all experience levels and talents who contribute to making GXO a remarkable workplace.

We are proud to be an Equal Opportunity/Affirmative Action employer. Qualified candidates will receive consideration for employment without regard to race, sex, disability, veteran status, or other protected characteristics.

GXO adheres to CDC, OSHA, and state and local guidelines regarding COVID safety. All employees and visitors are expected to comply with GXO policies designed to protect our workforce and customers.

All candidates who receive a conditional offer of employment may be required to undergo and pass a pre-employment drug screening.

The above statements are intended to outline the general nature and level of work performed by individuals assigned to this classification. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel in this role. All employees may be required to perform tasks outside of their usual responsibilities as necessary.