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Evening Operations Manager Trainee

2 months ago

Raymond, New Hampshire, United States Hannaford Supermarkets Full time
Job Summary

We are seeking an Evening Operations Manager Trainee to join our team at Hannaford Supermarkets. As a key member of our operations team, you will be responsible for managing retail operations for assigned departments, making decisions that impact store associates, merchandise quality, and customer service.

Key Responsibilities
  • Foster a positive and inclusive work environment to retain associates and customers.
  • Ensure all quality standards are met and maintained.
  • Manage department operations in accordance with established standard practices.
  • Develop and maintain a strong culture that supports Hannaford's strategy through effective communication and role modeling.
  • Supervise performance of all duties and responsibilities of assigned department associates.
  • Role model outstanding customer service and ensure all associates provide excellent service.
  • Use good judgment in delegation, assignment, and follow-up to ensure efficient department performance.
  • Ensure accurate records of production, shrink, sales, and inventory are maintained.
  • Meet physical requirements of the position, with or without reasonable accommodations.
Requirements
  • Department Manager or equivalent experience required.
  • College degree or equivalent preferred.
  • Must be accredited by the National Registry of Food Safety Professionals or similar accrediting organization as a "Certified Food Safety Manager" or will be required to attend company-provided training and have the ability to achieve accreditation within the first 90 days of employment.
  • Excellent interpersonal, customer service, and communication skills.
  • Strong understanding of store operations and total store merchandising techniques.
  • Ability to use computers and other communication systems required to perform job functions.
Preferred Requirements
  • Assist in attaining financial objectives: sales, payroll percent, gross margin, shrink, MPP net percent effectiveness, and control of other expenses.
  • Foster a sales-driven, consumer-focused culture through relationship building and promoting an atmosphere of enthusiastic customer awareness.
  • Treat all associates with fairness, dignity, and respect, providing recognition of accomplishments and constructive counseling when necessary.
  • Ensure the maintenance of the store's appearance and presentation and ensure quality conditions of all products.
  • Manage performance of duties and responsibilities of all assigned department associates.
  • Make hiring, training, and performance management recommendations for assigned department associates.
  • Support the development needs of assigned department associates.
  • Use good judgment in delegation, assignment, and follow-up required for the efficient performance of the store.
  • Observe and ensure compliance with company security, safety, and food safety standards.
  • Maintain techniques and layouts of merchandise consistent with the corporate merchandising philosophy.
  • Complete understanding of the causes and means for resolving inventory shrink issues in assigned departments.
  • Understand the use of company tools such as MPP, financial reports, scheduling, ordering, and business information systems.
  • Have a solid understanding of standard practices for all departments.
  • Maintain solid communications with the management team, all associates in the store, and throughout the organization.
  • Treat all store information as strictly confidential.
Salary and Benefits

The salary range for this position is $27.25 hourly. Hannaford Supermarkets provides equal opportunity in employment to all associates and applicants for employment without regard to race, religion, color, sex, age, veteran status, national origin, sexual orientation, gender identity, and gender expression, disability, or any other characteristic protected by law.