Security Systems Technician

3 weeks ago

Punta Gorda, Florida, United States Johnson Controls Full time
Job Summary

We are seeking a highly skilled Security Service Technician to join our team at Johnson Controls International plc. As a key member of our organization, you will be responsible for designing, installing, and servicing integrated security and fire systems, as well as providing technical support and training to our customers.

Key Responsibilities
  • Design, install, and service integrated security and fire systems, including wireless and LAN/WAN based security, fire, video surveillance, and access control solutions.
  • Complete system and network programming as required, and troubleshoot issues with damaged equipment or wiring.
  • Maintain a positive liaison between Tyco IS and customers to ensure proper communication and customer satisfaction.
  • Coordinate testing and final acceptance of systems with customers, police, fire, or other agencies as required.
  • Ensure proper application of systems products to meet customer requirements.
  • Engineer, configure, install, maintain, and support data/video communication networks, including wireless and IP solutions.
  • Develop and provide training and technical support tools for users with varying levels of IT, Security, and Fire knowledge and competence.
  • Construct and maintain up-to-date and accurate documentation of security, fire, and network configurations, diagrams, and programming records.
Requirements
  • Associate's degree preferred or equivalent work experience.
  • High school diploma required.
  • Variety of Security, Fire, and communication manufacturer product certifications.
  • State and Local Certifications as required.
  • Must complete up to and including Level E of the Technician Career Ladder for the Safety, Soft Skills, Intrusion, Networking, Computer, State Certifications, Access Control, and Close Circuit Television training courses.
  • Experience with Software House, American Dynamics, Bosch, DMP, and other Enterprise Level Access Control systems, CCTV, and IP video systems.
  • Experience with and solid working understanding of Cisco switches, routers, IOS software, and diagnostics.
  • Good working knowledge of required technical hardware, such as Cisco Routers, CSU, DSU, bridges, multiplexers, servers, and switches.
  • Excellent oral and written communication skills.
  • Excellent organizational skills.
  • Ability to manage multiple tasks and resources.
  • Client/Server diagnostic support skills to understand how applications communicate within LAN/WAN/MAN networks and over the Internet.
  • Good understanding of IP Backbone Architecture, TCP/IP protocol.
  • Strong analytical and troubleshooting skills.
  • Ability to effectively interact with internal organization and customer representatives and be a team player at all levels.
  • Possess a high level of PC literacy.
  • Ability to work independently or in a team environment.
  • Interpret/read blueprints, building plans, electrical, schematics, and sprinkler/fire plans to complete equipment installations, repairs, inspections, and clear troubles.
  • Must have a valid driver's license.
  • Ability to occasionally travel out of town to customer locations and training.
  • Ability to pass government background investigations when required.
  • Must be available after hours to provide off-site software and hardware support and if required on-site support to resolve system failures for integrated applications.
Preferred Qualifications
  • Project Management will be an optional requirement.
  • Fire and Project Management will be an optional requirement.
  • Cisco Certifications (CCNA or higher) and SE or FE, MCSE Preferred unless required for a customer need than this would be required.
  • NICET Fire Level 1 and 2 required, 3 preferred.
  • NICET Access Control and Close Circuit TV preferred.
Equal Employment Opportunity

Johnson Controls International plc. is an equal employment opportunity and affirmative action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, status as a qualified individual with a disability, or any other characteristic protected by law.

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