Restaurant Operations Manager
1 month ago
About the Role
We are seeking a highly skilled and motivated Restaurant Operations Manager to join our team at Little General Stores. As an Assistant Restaurant Manager, you will play a key role in supporting the Restaurant Manager in the day-to-day operations of our restaurants.
Key Responsibilities
- Assist the Restaurant Manager in ensuring that every shift operates smoothly.
- Support local store marketing to achieve sales and profit goals.
- Help team members through performance and training initiatives.
- Lead team meetings and oversee Brand Training Programs.
- Ensure Brand standards, recipes, and systems are executed.
- Create and maintain a guest-focused culture in the restaurant.
- Review guest feedback results and implement action plans to drive improvement.
- Communicate restaurant priorities, goals, and results to restaurant team members.
- Execute new product rollouts, including training, marketing, and sampling.
- Maintain a safe, secure, and healthy environment by following and enforcing safety, food safety, and sanitation requirements.
- Control costs to help maximize profitability.
- Support the Restaurant Manager in completing weekly labor schedules and assigning staff and deployment.
- Support the Restaurant Manager in completing supplier and other vendor orders.
- Conduct self-assessments and corresponding action plans.
- Ensure restaurant budget is met as determined by Franchisee.
- Manage cash over/short in the restaurant and ensure team members are following franchisee's cash management policies.
Requirements
- At least six months of retail, restaurant, or hospitality management experience.
- 18 years of age or higher (per applicable law).
- Exceptional time management, attention to detail, and guest service skills.
- Basic computer skills.
- Fluent in spoken and written English.
- Basic math and financial management.
- Previous leadership experience in retail, restaurant, or hospitality.
Physical Demands/Working Conditions
- Standing on feet.
- Repetitive motion including bending, stooping, and reaching.
- Lifting packages (if applicable).
- Wearing a headset (if applicable).
- Working in a small space.
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