Field Service Technician
4 weeks ago
General Kinematics Corporation is a leading manufacturer of vibrating equipment for the processing of bulk materials. Our solutions cater to the needs of customers worldwide, providing innovative equipment for even the most challenging materials.
We are seeking a skilled Field Service Technician to provide technical assistance for our equipment. This role requires working closely with various teams, including Contract Sales, Component Sales, Engineering, and Manufacturing.
Key Responsibilities:
- Troubleshoot equipment in the field and office environments.
- Oversee equipment modifications to ensure optimal performance.
- Assist in testing and tuning of equipment to meet customer requirements.
- Document service activities and results for quality assurance.
- Provide on-site training and preventive maintenance inspections for customers.
- Identify and report safety concerns related to equipment installation and operation.
- Promote the sale of component parts at customer sites.
- Collaborate with Sales, Manufacturing, and Engineering teams to ensure seamless support.
- Support the Company's ISO objectives, policies, procedures, and the GK SCOPE Program.
- Participate in research and development, and demonstration activities.
- Travel worldwide to provide technical support, with a willingness to work in varying environments.
- Ability to work at heights, crawl under objects, and operate equipment in harsh conditions.
- Understand basic business concepts and respond to customer requests.
- Ability to work from established policies and procedures, and build technical knowledge.
- Resolve problems by analyzing situations logically and comprehensively.
- Take ownership of work-related initiatives and demonstrate support.
- Interact with others to achieve meaningful outcomes.
- Read and understand engineering drawings.
Requirements:
Bachelor's degree in Industrial Technology or equivalent experience.
Prior experience in metalworking, power transmissions, mechanical equipment, electrical control, and/or programming is a plus.
Bi-lingual abilities are a plus.
Knowledge of Microsoft office products.
General Kinematics Corporation is an equal opportunity employer and will make reasonable accommodations to enable individuals with disabilities to perform the essential functions of the job.
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