Air Service Ambassador

3 days ago


Houston, Texas, United States Million Air Full time
Job Overview

Million Air is seeking a talented Air Service Ambassador to provide exceptional customer service and support to our internal and external customers. As a key member of our team, you will be responsible for delivering outstanding service experiences that meet and exceed customer expectations.

About the Role

The successful candidate will have a strong passion for customer service and a proven track record of providing top-notch service in a fast-paced environment. They will possess excellent communication and problem-solving skills, as well as the ability to work effectively in a team.

Key Responsibilities
  • Provide exceptional customer service to internal and external customers
  • Use in-depth knowledge of company products and programs to resolve customer queries and concerns
  • Communicate effectively with customers, pilots, and team members within the customer service department
  • Greet customers in a friendly and professional manner
  • Provide concierge services to pilots and customers, including making reservations as required
Requirements
  • Bachelor's degree or equivalent experience
  • Minimum 2 years of customer service experience in a service industry setting
  • Excellent communication and problem-solving skills
  • Ability to work effectively in a team
  • Strong computer skills, including Microsoft Office and point of sale programs
Benefits

We offer a competitive salary of $45,000 - $55,000 per year, depending on experience, plus a range of benefits, including medical, dental, and vision insurance, paid time off, and opportunities for career growth and development.

Located in [Location], this role offers a unique opportunity to join a dynamic and growing organization that values its employees and provides a supportive and inclusive work environment.

About Million Air

Million Air is a leading provider of aircraft management and charter services, with a reputation for excellence and a commitment to customer satisfaction. We are proud to be an equal opportunities employer and welcome applications from diverse candidates.



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