Operations Director

3 weeks ago


Columbus, Ohio, United States Scioto Services Full time
Operations Manager

At Scioto Services, we are seeking an experienced Operations Manager to oversee a team of professionals providing high-quality services to key accounts in Columbus, Ohio.

Key Responsibilities:

  • Direct and manage key operational functions to ensure exceptional customer service and satisfaction.
  • Develop and maintain strong relationships with on-site clients, fostering trust and engagement.
  • Implement processes and structure in alignment with strategic initiatives, providing clear direction and focus.
  • Develop, monitor, and report on operating costs within functional areas, identifying opportunities for cost savings and efficiency improvements.
  • Build a culture of work safety, leading by example and promoting a safe and respectful work environment.

Requirements:

  • 5+ years of leadership experience in a complex and multi-site team environment, preferably in the janitorial, distribution, or service-related industry.
  • Strong leadership, team building, and coaching skills, with the ability to motivate and develop employees.
  • Excellent analytical and decision-making skills, with the ability to identify and solve complex problems.
  • High emotional intelligence and exceptional customer service skills.
  • Strong communication and interpersonal skills, with the ability to work effectively with diverse stakeholders.


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