Retail Sales Associate

2 days ago


Louisville, Kentucky, United States Brown-Forman Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Retail Associate in the Old Forester Gift Shop. As a key member of our retail team, you will be responsible for delivering exceptional customer service, providing product knowledge, and driving sales growth.

Key Responsibilities
  • Provide outstanding customer service, ensuring a positive shopping experience for all visitors.
  • Develop and maintain product knowledge, including brand, product, and merchandise information.
  • Operate a retail POS system, handle transactions, and maintain accurate records.
  • Enforce the Old Forester premium bottle policy, ensuring compliance with company standards.
  • Answer the gift shop phone, relay messages promptly, and accurately.
  • Assist with floor re-sets, maintaining a visually appealing store environment.
  • Perform opening and closing procedures, ensuring the shop is secure and ready for business.
  • Monitor supply levels, report findings to management, and maintain inventory accuracy.
  • Assist in shipping and receiving, ensuring timely and accurate processing.
Requirements
  • High school diploma or equivalent.
  • Must be 21 years or older.
  • Strong customer service skills, with a focus on delivering exceptional experiences.
What We Offer

Brown-Forman is a dynamic and inclusive company that values its employees. As a Retail Associate, you will have the opportunity to grow both personally and professionally, working in a fast-paced and rewarding environment. We offer a range of benefits, including competitive pay, comprehensive training, and opportunities for advancement.

We are committed to creating a culture that values diversity, equity, and inclusion. Our employees are the driving force behind our success, and we strive to provide a work environment that is engaging, supportive, and empowering.

Join our team and be part of a company that is shaping the future of the spirits industry. Apply today and take the first step towards a rewarding career with Brown-Forman.



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