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Sales Associate
2 months ago
**Job Summary**
We are seeking a highly motivated and customer-focused Sales Associate to join our team at Soffe. As a Sales Associate, you will be responsible for providing exceptional customer service, maintaining a clean and organized store environment, and achieving sales goals.
**Key Responsibilities**
- Provide excellent customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
- Maintain a clean and organized store environment, including restocking shelves, folding and hanging merchandise, and ensuring a visually appealing store display.
- Meet or exceed sales goals, including achieving targets for units per customer and average dollar sale.
- Develop a strong knowledge of Soffe products and communicate this knowledge to customers in a clear and concise way.
- Build genuine relationships with customers, responding to their needs and preferences.
- Communicate with management regarding customer concerns and employee matters.
- Participate in merchandising activities, including shipping and receiving, recovering the floor, and ensuring all merchandise is placed in its respective area.
- Attend and participate in floor sets, ensuring a visually appealing store display.
- Protect store assets and inventory through an awareness of loss prevention procedures.
**Requirements**
- Must be at least 18 years of age.
- Minimum 1-2 years retail experience.
- Interest in ocean-centric activities.
- High School Diploma required.
- Ability to work store sales floor for extended periods.
- Able to work flexible schedule, including weekends, evenings, and holidays.
- Ability to lift at least 30 lbs., carry, push, squat, kneel, twist, turn, reach, and bend.
- Positive, outgoing, high-energy personality.
- Computer skills, including operation of retail point of sale system.
**Equal Opportunity Employer**
Soffe is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and respectful work environment.