Store Experience Specialist

2 days ago


Fort Lauderdale, Florida, United States Michaels Stores Full time
Role Summary

We are seeking a Store Experience Specialist to provide an exceptional shopping experience for our customers. As a key member of our store team, you will be responsible for creating a welcoming and engaging atmosphere, helping customers find what they need, and driving sales growth.

  • Develop and maintain strong relationships with customers;
  • Provide personalized product recommendations and demonstrations;
  • Process transactions accurately and efficiently;
  • Collaborate with colleagues to achieve sales goals and improve customer satisfaction;
  • Participate in visual merchandising and store recovery activities.
Responsibilities

In this role, you will be responsible for:

  • Delivering exceptional customer service;
  • Providing expert advice on art supplies and materials;
  • Processing transactions accurately and efficiently;
  • Engaging with customers on our rewards program and private label credit cards;
  • Participating in visual merchandising and store recovery activities.
Working Conditions

This role requires:

  • Standing for long periods of time;
  • Regular bending, lifting, carrying, reaching, and stretching;
  • Lifting heavy boxes and accessing high shelves by ladder or similar equipment;
  • Working in a fast-paced retail environment with changing priorities.


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