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Shift Leader

2 months ago

Hornell, New York, United States Kwik Fill Full time
Job Summary

We are seeking a highly motivated and experienced Shift Leader to join our team at Kwik Fill. As a Shift Leader, you will play a key role in the success of our retail store by leading and managing a team of store personnel.

Key Responsibilities
  • Team Management: Assist in the training and development of all store personnel to ensure they have the skills and knowledge needed to provide excellent customer service.
  • Shift Operations: Be responsible for the management of the shift, ensuring that all store policies and procedures are followed.
  • Customer Service: Provide exceptional customer service, greet customers with a smile, and suggest merchandise purchases to all customers.
  • Accountability: Account for all shift and daily transactions accurately and ensure that all financial records are up-to-date.
Requirements
  • Leadership Experience: Proven leadership experience in a retail or customer-facing environment.
  • Communication Skills: Excellent communication and interpersonal skills, with the ability to effectively communicate with team members, customers, and management.
  • Problem-Solving Skills: Strong problem-solving skills, with the ability to think critically and make sound decisions.